OpenGiant
Safety

Designed for trust, built with care

Our practices ensure a safe, helpful, and compassionate foundation where humans and AI collaborate effectively.

Immovable Object

Commitment to compliance

We prioritize protecting user data and respecting privacy rights, building our practices to align with the highest standards, including GDPR principles.

Safety is our foundation

We safeguard sensitive information with strong practices designed to ensure reliability, privacy, and peace of mind.

Secure storage

All data is encrypted at rest, with sensitive information receiving extra protection at the application level.

Safe transit

All data transmitted over networks is secured with TLS 1.3 or higher, ensuring robust protection during transfer.

Reliable backups

Regular point-in-time backups ensure data is securely retained for recovery and availability.

Dedicated to rigorous practices

We invest in safety and reliability for the long term, guided by industry standards and regular assessments to protect your data.

Safety by design

We implement thoughtful, industry-aligned controls to ensure the security, safety, and confidentiality of your data at every level.

Privacy practices

  • Retention policies designed to meet user and regulatory needs

  • Customer data securely deleted upon request or departure

  • Clear guidelines for classifying and handling sensitive data

Operational resilience

  • Continuity and disaster recovery plans designed for AI-driven operations

  • Incident response workflows tailored to real-time communication systems

  • Comprehensive risk management backed by cybersecurity insurance

Product safety

  • Data encryption applied across AI interactions and stored outputs

  • Frequent self-assessments to ensure robust product safeguards

  • Penetration testing focused on model security and API endpoints

Organizational safety

  • Asset lifecycle policies designed for modern SaaS infrastructure

  • Production inventory maintained with strict access controls

  • All portable devices encrypted and monitored for compliance

Infrastructure safety

  • Authentication processes tailored for distributed AI workloads

  • Encryption keys managed with fine-grained access policies

  • Rigorous controls for accessing production environments

Future-ready safeguards

  • Ethical AI guidelines embedded in design and deployment practices

  • Safety measures tailored for autonomous agents and real-world interactions

  • Proactive monitoring of emerging risks in AI and robotics

Partnering for a safe future

We welcome insights from the community to help identify vulnerabilities and improve safety. If you’ve found a potential issue, we’d love to hear from you.

Your safety questions, answered

Every word counts. Own your tone.

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